Human Factors Analysis for Incident Investigation

About the Course

Regardless of industry type or sector, accident statistics appear to be dominated by the contribution of human error. Human error was a factor in every major publicised accident in recent memory, including the 1986 Chernobyl nuclear disaster, 1986 NASA Space Shuttle Challenger accident, 1988 Piper Alpha offshore platform explosion and 1998 Esso Longford gas plant explosion.

While human error is a normal part of our human makeup, it is disappointing that some discussions in the aftermath of a tragedy engage in hindsight bias and fall into the trap of the fundamental attribution error – that is to quickly judge human failings without fully understanding the situation individuals found themselves in at the time.

Who Should Attend

This training program is designed for those individuals seeking a comprehensive understanding of how to conduct consistent human factors analysis in event investigations. Expected participants include:

• Executives and Senior Managers
• Team leaders and supervisors
• Human Resource Managers
• Environmental managers
• WHS and injury management personnel

Key Learning Objectives

• Understand the relationship between human factors and human reliability.
• Understand human variability and non-compliance in the context of event investigations within large and complex socio-technical systems.
• Recognise the human factors contribution to incidents in complex circumstances through the application of a structured taxonomy of human Actions/Inactions and Performance Shaping Factors (PSF’s).
• Understand that human actions/inactions are not a hazard but are the result of hazardous contextual conditions in the environment and workplace that go unchecked.

Delivered by Dr Graham Edkins

Dr Graham is the Chief Executive Officer of Leading Edge Safety Systems, a qualified Organisational Psychologist and has in excess of 30 years experience in conducting major incident investigations in high risk industries and advising authorities and organisations on complex risk, safety management and human factors issues.

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